FAQ

Frequently Asked Questions

Is this Zweigart fabric?

Yes.

Is it washable?

Yes.

Which one of your fabrics looks like (another company's color)?

I have no idea.  I've never seen their fabric.  You can try asking them which of their fabrics matches mine.

Will you pick out my fabric for me?

Absolutely not!  There are horror stories to go with that!  Please use the floss toss or ColorPlay videos to help you make an informed decision.

Will you hold my order?

Sorry, I can't.

Will you just charge me for (name an item)?

For your own safety, I never see your card number.  I can't even believe that someone texted me their credit card info.  PLEASE DON'T DO THAT for your own sake!

You used to do floss tosses.  Will you do one (or two or ten) for me?  My project only has 98 colors.  And I'll ask again tomorrow!  And then I won't buy anything! (true story)

No.  Lesson learned.  😞  Hopefully the ColorPlay videos or floss toss photos help.

Will you sell me an odd sized piece of fabric?

An 1/8, 1/4, 1/2, or full yard can certainly be requested!  I won't do smaller than a fat quarter normally.  Sometimes I have Sampler Cuts™ that are not listed.  Please ask!

Can I request an old color?

Of course you can!  It is best if I can get a minimum of half a yard so I will try to find someone to order with you.  Sometimes if it is just one quarter, it comes a bit darker.  Just an FYI.

Why didn't you answer my email?

Please use the Shop chat -- I will definitely receive that.  Any other way has no guarantee of me seeing it.  You can find the info under "Contact" at the bottom of your screen in case you need help figuring it out.  

Do you ship to (country)?

I ship to the United States only at this time.

Can I preorder without paying?

Sorry, no.

Can I request a different count of fabric?

Of course!  Let's chat!

Can I request unnatural fibers, like rayon?

No, but metallic opalescent fabrics are okay.  I love to make those!

I have a question that isn't here!

Let's talk via the Shop Chat.  I always respond (unless you are a spammer!) Please check your email spam folder for a response.  If you asked for a text response, check your spam/unknown sender folder for a response.  Thank you!